---
title: General Conditions Apartments
url: https://garveturportal-hotel.guestcentric.net/en/apartment-general-conditions
language: en
is_homepage: false
hotel: Garvetur Portal
city: Vilamoura
country: Portugal
phone: "+351 289 381 551"
---

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# General Conditions Apartments

 
**Services:**
 Cleaning and replacement of towels once for stays of 7 to 10 nights.
 Cleaning with replacement of sheets and towels once for stays longer than 11 nights. Except weekends and holidays.
 Stays of 6 nights or less do not benefit from cleaning service.

 
- For arrivals after reception opening hours, please inform the reservations department in advance, through the number +351 968 577 123 or to the email reservas@garvetur.pt (from 09:00h to 12:30h and from 14:30h to 19:00h) 
**Cost for late arrival: from 19h00 to 21h00 - 20€ and from 21h00 to 00h00 - 30€.**

 
- Pets are not allowed in our accommodations.

 
**- On the day of the check-in a deposit will be required, which may depend on the type of accommodation, will be later returned after inspection of the accommodation and within a maximum period of 72 hours. Typologies: T0-200€; T1-300€; T2/V2-400€; T3/V3-500€.**

 
– If detected during the stay that the maximum capacity of the accommodation has been exceeded, an extra 20% will be charged on the daily rate for each guest who exceeds this capacity.

 
- When the customer leaves, the dishes must be washed and the rubbish removed, otherwise an extra amount of 20,00€ may be charged.

 
- The Company is not responsible for any loss, theft or damage to your property, as well as for any personal accident that occurred during your stay.

 
- Damage caused by negligence or misuse of equipment and clothes will be the responsibility of the customers, being deducted from the value of the deposit.

 
- Cot supplement (children up to 2 years old) costs 5,00€ per night (from June to September). Remaining period is free.

 
**The tourist tax is not included in the accommodation price and must be paid directly at the property, according to the current legal rate set by the municipality.**

  
**Cancellation Policies:**

 
From October until May

 
- If cancelled up to 15 days before arrival, no penalty will be charged and the amount may be credited for future use.

 
- Late cancellation (less than 15 days) or in case of no-show, the deposit is not refunded.

 
From June until September

 
- If cancelled up to 30 days before arrival, no penalty will be charged and the amount may be credited for future use.

 
- Late cancellation (less than 30 days) or in case of no-show, the deposit is not refunded.

 
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Address

 [Rua Melvin Jones, Volta do Gaio Vilamoura, Algarve 8125-502 Portugal](https://maps.google.com?q=Rua+Melvin+Jones%2C+Volta+do+Gaio,Vilamoura,8125-502)
 
Contacts

 [+351 289 381 551
 Call to the national fixed network](tel:+351289381551)
  
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## Garvetur Portal

**Address:** Rua Melvin Jones, Volta do Gaio, Vilamoura, 8125-502, Portugal

**Phone:** +351 289 381 551